Delivery

When will I receive my order?
We aim to deliver UK Mainland orders placed before 3pm during the week (Monday - Friday) on the following day, on the following Tuesday if the order is placed over the weekend, or the following Wednesday for orders placed over a Bank Holiday weekend. We always do our best to meet these aims, but we cannot guarantee the delivery timescale will always be met, for reasons beyond our control.  

Delivery price
Baskets under £24.99: £4
Baskets over £25: FREE
 
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to track your package on the carrier's website.

Delivery Issues
If you experience any issues with your delivery or it does not arrive within the expected delivery time period, please contact our customer service team on +44 (0) 1384 413 841 or customerservice@feridax.com and we will be happy to assist.

A parcel may arrive later than expected for reasons relating to the postal carrier. Once you have notified us, we work with the carrier to resolve problems and ensure your order is delivered as quickly as possible. We accept no liability for any delay in the delivery of the products ordered.