Terms and Conditions

Rokstraps UK reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on rokstraps.co.uk.

 

Definitions

In this document the following words shall have the following meanings:

“Buyer” means the person who buys Products from Rokstraps UK;

“Conditions” means the terms and conditions of sale set out in this document and any additional terms and conditions agreed in writing by Rokstraps UK;

“Delivery date” means the date specified by Rokstraps  UK when the Products are to be delivered;

“Products” means the articles to be supplied to the Buyer by Rokstraps UK;

“Intellectual Property Rights” means all patents, registered and unregistered designs, copyright, trademarks, know-how and all other forms of intellectual property wherever in the world enforceable;

“Price” means the price set out in the list of prices of the Products maintained by Rokstraps UK as amended from time to time and displayed on rokstraps.co.uk or such other price as the parties may agree in writing plus such carriage, packing, insurance, or other charges or interest on such as may be quoted by Rokstraps UK or as may apply in accordance with these conditions;

“Rokstraps UK” means rokstraps.co.uk.

 

General

These conditions shall apply to all purchases of Products by the Buyer from Rokstraps UK to the exclusion of all other terms and conditions including any terms or conditions which the Buyer may seek to apply.

All orders for Products shall be deemed to be an offer by the Buyer to purchase Products pursuant to these Conditions.

The Buyer’s order is an offer to Rokstraps UK to buy the product(s) in the order. Rokstraps UK may acknowledge that it has received the Buyer’s order, but this does not confirm acceptance of your offer to buy the product(s) ordered. Rokstraps UK only accepts the Buyer’s offer and concludes the contract of sale for a product ordered by the Buyer, when it dispatches the product to the Buyer.

Acceptance of delivery of the Products shall be deemed conclusive evidence of the Buyer’s acceptance of these Conditions.

Any variation to these Conditions (including any special terms and conditions agreed between the parties including without limitation as to discounts) shall be inapplicable unless agreed in writing by Rokstraps UK.

Any advice, recommendation, or representation given by Rokstraps UK or its employees or agents to the Buyer as to the application or use of the Products or otherwise which is not confirmed in writing by Rokstraps UK is followed or acted upon entirely at the Buyer’s own risk, and, accordingly, Rokstraps UK shall not be liable for any such advice, recommendation or representation which is not so confirmed.

 

Website Liability

Except as specifically stated on this site, neither rokstraps UK nor any of its directors, employees, or other representatives will be liable for damages arising out of or in connection with the use of rokstraps.co.uk. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation): compensatory, direct, indirect, or consequential damages, loss of data, income or profit, loss of or damage to property, and claims of third parties.

To the extent allowed by law, by using rokstraps.co.uk you agree that rokstraps.co.uk will not be liable to you or any third party for any consequential or incidental damages (including but not limited to loss of revenue, loss of profits, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to the rokstraps.co.uk site or your use of it.

 

Price and Payment

Prices on rokstraps.co.uk are inclusive of V.A.T. at the current rate, but not delivery or insurance charges. Rokstraps UK reserves the right to alter prices without notice subject to factors outside of our control. 

If rokstraps UK discovers a pricing error between your order being placed and your order being dispatched, we reserve the right to remove the product from sale and inform you accordingly. Should this be the case we will do our best to resolve this situation with you.

Where these have been extended to a Buyer, Rokstraps UK reserves the right to grant, refuse restrict, cancel, or alter credit terms at its sole discretion at any time.

All prices are inclusive of legally applicable VAT.

At the time the Rokstraps website was last updated the Products were available. Rokstraps endeavours to provide an accurate stockholding position at the time of purchase, however, cannot be more specific about availability.  Rokstraps UK will inform the Buyer if any Products the Buyer orders are not available and the Buyer will not be charged for those products.

Purchase of the Products by the Buyer and passing of title in the goods to the Buyer is subject to payment in full of cleared funds by the Buyer to Rokstraps UK even where the Products have been dispatched to the Buyer.

Non- or failed-payment by the Buyer for any reason shall terminate the rights of the Buyer in respect of the relevant purchase for which payment has not been received and funds cleared.

When ordering Products from Rokstraps UK for delivery outside of mainland UK, the Buyer may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by the Buyer; Rokstraps UK has no control over these charges.

Additionally, please note that when ordering from Rokstraps UK, the Buyer is considered the importer of record and must comply with all laws and regulations of the country in which the Buyer is receiving the Products.

 

Your Order

The products, prices and services illustrated on our website do not constitute a legally binding offer. No contract for the supply of products or goods will be deemed to exist between you and Rokstraps UK until full payment has been made. Goods will not be dispatched until paid for in full. Acceptance of an order takes place upon dispatch at which point the purchase contract will be made

Rokstraps UK reserves the right to withdraw from a prospective contract at any time prior to dispatch. Under these circumstances Rokstraps UK will notify you as soon as possible and the option to wait for stock, choose an alternative, or a full refund will be offered. 

It is the responsibility of the customer to check the desired colour and suitability of the product size before purchasing.

With the exception of Special Orders, you may cancel your order without reason and be provided with a full refund if within 14 days of placing the order prior to dispatch. With the exception of Special Orders, you can return any unused items to us within 14 days. Please see Returns section.

 

Dispatch / Delivery

We do our best to dispatch every order as soon as possible. Any dates quoted for delivery of the Goods are approximate only and the Buyer shall not be liable for any delay howsoever caused. The customer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery. Rokstraps UK reserves the right to charge for missed and rearranged deliveries. 

Rokstrasp UK shall not be liable for any losses, costs, damages or expenses incurred by the customer due to failure to meet an estimated delivery date.

During delivery the customer must visually inspect the package(s) before signing any delivery receipt document. In the event of visible signs of transit damage, the Customer must notify Rokstraps UK within 24 hours of receipt.

 

Returns

Rokstraps UK will only accept returns if the goods purchased are UNUSED, not damaged or defective and returned within 30 days of purchase with the original tags and are in perfect condition.

Goods that are defective or damaged must be reported to Rokstraps UK within 7 days of delivery. Rokstraps UK will arrange collection of the goods and carry out an inspection upon their return. Returned goods must be fully re-packaged and sealed in the original packaging with a returns note clearly showing the order number obtained from rokstraps.co.uk and a description of the fault. 

Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage and the associated cost of carriage.

Rokstraps UK products must be sent back to us directly using our preferred courier service

Special Order Items and Sale Items may only be exchanged or refunded if they are found to be faulty or defective with the receipt. Refunds will only be given on faulty or defective goods with proof of purchase.

This does not affect your statutory rights.

 

Warranty and Liability

Rokstraps UK warrants that all goods will comply in all material respects with their description and that they will be of a satisfactory standard. The goods will be fit for the purpose and free from any material defects in design or workmanship.

While every effort is made to ensure that the information on rokstraps.co.uk is accurate, Rokstraps UK gives no warranty to and accepts no responsibility for any loss which may be construed to be as a result of relying on information on rokstraps.co.uk, or in respect of any omissions or errors. Errors or inaccuracies in the material on rokstraps.co.uk are corrected as soon as possible. 

The warranty on the goods does not apply to any defect arising from: fair wear and tear, wilful damage, accident damage, negligence by you or any third party, using the goods in any way that we do not recommend, failure to follow instructions regarding their use, or carrying out alterations to goods without our written approval.

Responsibility for the goods lies with Rokstraps UK until you are in receipt of them.

 

Registration and accounts

You may register for an account with this website by completing and submitting the account registration form on this website and following the instructions provided on the website or e-mail

You must not allow any other person to use your account to access the website.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

You must not use any other person's account to access the website, unless you have that person's express permission to do so.

User login details

If you register for an account with this website, [you will be provided with] OR [you will be asked to choose] [a user ID and password].

You must keep your password confidential.

You must notify Rokstraps UK in writing if you become aware of any disclosure of your password.

You are responsible for any activity on this website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

 

Cancellation and Suspension of Account

Rokstraps UK may:

Suspend your account; cancel your account; and/or edit your account details,

at any time in its sole discretion with or without notice to you.

Rokstraps UK will usually cancel an account if it remains unused for a continuous period of 36 months.

You may cancel your account on this website using your account control panel on the website.

 

Limitations of Liability

Rokstraps.co.uk does not accept liability for failure to supply caused by matters beyond the company’s reasonable control.

Rokstraps.co.uk is not responsible for exchange rate changes, import duty, or import tax to your Country. It is up to the customer to check any duty that may be payable prior to placing the order, and to pay it upon import to your Country.

 

Promotional Codes

Unless specific terms and conditions apply the terms in this clause will apply to all promotional or special offers made by Rokstraps UK.

From time to time on rokstraps.co.uk (the “website”) Rokstraps UK may run promotions.

Only one promotion can be used per order. A promotion may not be used in combination with other promotions..

 

Terms & Conditions of Promotional Codes

Up to a maximum of 5 promotional products can be purchased per order. This offer is subject to stock availability. The promoter Rokstraps UK reserves the right to cancel a promotional code at any time or to amend these terms and conditions by republishing them.

All promotions are subject to availability and while stocks last. Rokstraps UK reserve the right to end a promotion at any time.

Rokstraps UK shall not be liable for any financial loss arising out of the refusal, cancellation or withdrawal of any promotion or any failure or inability of a customer to take advantage of a promotion for any reason.

 

Force Majeure

Rokstraps UK shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and Rokstraps UK shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as Rokstraps UK considers unreasonable, it may without liability on its part, terminate the sale of the Product and reimburse the Buyer for the payments the Buyer has made.

 

Governing Law

These terms and conditions are governed in accordance with the laws of England and Wales.